1. What is the status of my order? Just login to your account to check the 'Order Status'. Once logged into your account, you can immediately bring up your curent order status. Otherwise, you will can use the 24 Hour On-line Customer Support service. Simply select the e-mail topic "What is status of my order?". You will receive an automated return e-mail message with your order status information. If you any further questions, please call one of our customer care representatives. We would be happy to help you any way we can. 2. What is my account password? When you completed your original order with us, you setup an account password. If you forgot this password, please visit our 24 Hour On-line Customer Support help desk and select the topic that says "What is my account password?" An automated e-mail message will be sent to you immediately. This usually takes less than a few minutes. If you are still having trouble, please feel free to contact us. 3. Do you accept payment other than credit card? Yes, please call your order in by phone to process a non credit card order. If you have any further questions concerning payment methods, please feel free to call us. 4. Where do you ship to? We can ship to any location within the United States except for the following states: Nevada and Missouri. If your credit card billing address is within these states, you must enter a shipping address outside of these states. 5. How Do I Place An Order? Select the product you wish to order. Next, enter your billing information. Then you will answer an online questionnaire to provide information relevant to your medical condition. Once you complete the questionnaire, you will see a confirmation page to review your answers for accuracy. At this point, you will submit your order for processing. 6. What Happens Once I Submit My Order? A US licensed physician will review the information you have submitted and either approve or decline your request. If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via FedEx. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication. When your order ships, the FedEx tracking number will be e-mailed to you so you may track its progress through the system. 7. What Are Your Privacy & Security Policies? We are is dedicated to patient privacy and security. All information furnished is legally protected under doctor-patient privilege laws. Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported. 8. How Does An Online Consultation Work? Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam. 9. Is This Legal? In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. We only utilizes board-certified physicians that are licensed to practice in the US. Our pharmacies are licensed to ship medication to almost all 50 states and employ licensed US pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy. 10. What Prescription Medications Do You Dispense We only offer medications that can be prescribed from online consultations, therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our website do not require a physical examination. A thorough review of your medical history is sufficient. 11. What Are Your Shipping Rates And Policies? Once the pharmacy has received your prescription, it will be filled and shipped within one business day. We will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication. We must have an adult signature at time of delivery. NO P.O. BOXES 12. Can I Return My Medication For A Refund? We are unable to accept returned prescription medications due to Federal Law. However, we will be happy to refund 50% of your total order if you send the UNOPENED FedEx package back to our pharmacy. Once the FedEx package has been opened, we cannot refund you. 13. What forms of payment do you accept? We accept Visa, Mastercard, American Express, and Discover. 14. How do I become an affiliate and sell your products? Affiliate Program Steps for Success First complete the Affiliate Enrollment Form. Your application will be reviewed and approved by our Staff Sales Team. Once approved, you will receive an e-mail with simple details about how to use your own domain name on our affiliate system or how to link your web site(s) to your new affiliate account. You can simply point your domain to our server and you're ready to go! Or just link from your current web site to our shopping cart as needed. You choose! Next your can completely customize your affiliate web site. With our simple Web Design interface, you can customize almost every page and text color, page description, product description and any other layout option possible. You can even customize your own META tags for search engine submission! It's that simple to get started. Please complete the enrollment form. We will review your application and send you an e-mail regarding your new affiliate account setup. For any questions, feel free to contact us 'Click Here'.